We are all slaves of our mobile devices. It’s the first thing we grab when we wake up and the last thing we hold before we sleep. So it can be frustrating when your phone or tablet suddenly stops working properly. Android issues could be due to many things. Being in this business, we can say, we’ve heard it all! This is why we’ve made a list of the most common issues encountered by Android users and quick fixes that you can do yourself.
1. Battery drain
The life of your battery depends on how often you use your device or what applications it is running. When your juice is constantly being drained, one of the first things you can check is your location and brightness settings.
Go to Settings > click on Location > select battery-saving mode. As for brightness, you should avoid using auto-brightness and instead turn your screen down below halfway, if possible, or to a level that is acceptable for your eyes.
Check your settings for applications (apps) you seldom use or don’t use at all. You’ll want to uninstall that app or turn off the feature including notifications, to squeeze the most juice out of your battery. Lastly, turn off other functions like Bluetooth, GPS, and WiFi when not in use.
2. Frozen and slow user interface
The moment your internal storage fills up, expect your device to slow down. This is true for all types of devices, Android or not. When this happens to your device, try deleting unused apps and move photos to the cloud or an external storage (e.g. microSD card). In addition, you should close running apps that you are no longer using, delete app cache, and limit the use of live wallpapers.
3. Connectivity issues
Can’t connect to Bluetooth, Wi-Fi, or your mobile network? Try enabling Airplane mode for 30 seconds or so, toggle it off, and try connecting again. Sometimes simply toggling the specific connection can also solve the problem. However, if you are still having issues, try repairing or setting up your Bluetooth device or Wi-Fi network again.
Unfortunately, there are certain Android devices (e.g. Droid Turbo) that can get really warm. We recommended that you avoid using your device while you’re charging it. Also, don’t use high CPU-sucking apps, like Pokemon Go or Facebook, for long periods of time.
The general rule is: If your device starts getting warm, give your phone a break!
If despite doing these your phone still gets hot to the touch, then you may want to get it looked at by a professional as it could be a sign of a manufacture defect.
5. Syncing error
Don’t panic. Check if you are connected to the internet, and that the service you are trying to sync with (e.g. Google, Dropbox) isn’t down. Double check that your password is correct and try syncing again. If these steps don’t work, remove the account from your device and add it again.
6. Application crashes
Apps can crash for all sorts of reasons. Is there an update available for either the app or your device? If so, install it. If not, force close the app by swiping it away in the multitask menu and then reopen it.
7. Unresponsive screen
Most issues with our devices can be fixed with a simple restart. Unless you have physically damaged your device or dropped it in water, then you may have bigger problems on your hands. Press the power button to turn off your device. Then, wait a minute or two before powering it back on.
8. System UI Not Working
Sometimes the System User Interface (UI) can stop working. This is the time you get the System UI error message. If restarting your device doesn’t fix the problem, we suggest wiping the System UI cache. To wipe the cache, go to Settings > Apps > Swipe left to “All” > select System UI > Wipe the cache > Restart the device.
If you can’t find the cache using the steps above, try this instead: Go to Settings > Applications > Application manager > More > Show system apps > System UI > Storage > Clear cache.
9. Can’t play a downloaded video
Not all video formats can be played by your default video player. To ensure your device can support all video formats, you will need to download and install a 3rd party app like VLC or MX Player.
10. Can’t read microSD card
This happens all the time. This issue usually requires formatting the SD card from within Android. To format an Android SD card, go to Settings > Storage > Scroll down to the bottom and select “Format SD card” > Then select “Format SD card” again. If this doesn’t work, you will need to connect the SD card to a PC with a card reader. If this still doesn’t work, buy a new one!
Remember if all else fails or you are too afraid to do the fix yourself, we are here to HELP. Our team is composed of experts who can diagnose your device issue in no time and offer fixes to bring your device back to life.