Resolution Centre

Our Resolution Centre provides fast and friendly support if you are concerned about your experience in-store or online with Technology Traders or want to give feedback on our services. We can guide you through each simple step necessary to address any situation you may have encountered while dealing with us, to help ensure it is quickly resolved.

Please fill in the form below and once submitted, a dedicated team member will be assigned to your case. They’ll review the information provided by you and the appropriate location or job, before making a final decision. In some cases, we may need to contact you to gather additional information, before we can make a decision. If you are unsatisfied with the resolution of this process, you are free to contact the appropriate office.

Our current response times are:

• Initial submit: 24 hours

• Investigation: 1- 2 working days depending on the complexity of the case

• Follow-up: 3 working days

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